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Sales & Marketing Manager

Website Stellenbosch University

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Maties Gymnasium

Sales & Marketing Manager

(Ref. MHF/317/1018)

Apply online at

Reporting to the General Manager, the incumbent will work as an individual in a team environment to drive the success of the gymnasium and overall organisation.  The incumbent will be responsible for all sales and marketing activities of the gymnasium, as indicated in the duties below:


  • Devising appropriate strategies to actively market the gymnasium and the different product offerings in the pre-identified target markets in and around Stellenbosch;
  • Providing sales and marketing assistance to the gymnasium at the Tygerberg Medical Campus;
  • Establishing, managing and monitoring the development and the successful implementation of all sales, advertising and marketing strategies;
  • Ensuring Standard Operating Procedures (SOP) are developed, established and implemented across the Sales and Customer Care departments within the gymnasium;
  • Establishing and implementing weekly and monthly Sales and Marketing Planners to effectively market and promote the gymnasium and all related areas (including group exercise and personal training);
  • Configuring daily, weekly and monthly reports regarding contacts, appointments, presentations and sales of all sales consultants;
  • Reconciliations of weekly and monthly sales reports, including monitoring all debit order contract sales;
  • Managing all unpaid debit orders;
  • Actively engaging with the sales team to set daily, weekly and monthly targets and continuously driving and managing these processes;
  • Proactively recruiting for Sales Consultants and Customer Care Assistants on an ongoing basis;
  • Providing leadership and management to all Sales and Customer Care staff in the gymnasium;
  • Ensuring that effective training and development plans are in place for all Sales and Customer Care staff for all internal and external training interventions;
  • Ensuring that all staff members adhere to the company’s financial and HR policies and procedures at all times;
  • Implementing, managing and monitoring all financial and general administration systems;
  • Establishing and ensuring that an effective member retention strategy is created and implemented for clients;
  • Ensuring that all customer queries, complaints and compliments are resolved timeously;
  • Assisting the Head: Fitness and Wellness with any other ad hoc projects.


  • Related qualification in Sales, Marketing or Advertising (relevant in-house qualifications will also be considered);
  • A minimum of six years’ work experience, preferably in sales, marketing and/ or advertising;
  • The ability to speak in front of large target audiences;
  • Computer literate in Microsoft Windows – especially Excel;
  • Excellent planning, administrative and organisational skills;
  • Passion for the sports industry and member service excellence;
  • Excellent attention to detail;
  • Excellent written and verbal communication skills;
  • The ability to thrive in a team within a diverse work environment;
  • Good conflict management skills;
  • Willingness to work after hours and on weekends.


  • Fitness Industry/ Sales-related qualification and experience;
  • Previous experience in managing a diverse team will be a distinct advantage.

Closing date: 19 December 2018

Commencement of duties: As soon as possible

Enquiries regarding the job content: Francois Kotze on 021 808 9133, or at

Enquiries regarding remuneration and benefits: Susan Visagie at

Enquiries regarding technical assistance with the electronic application process: Human Resources Client Services Centre on 021 808 2753

Maties Gymnasium reserves the right to extend the closing date if deemed appropriate. Applicants may be subjected to appropriate psychometric testing and other selection instruments.

Maties Gymnasium reserves the right not to make an appointment for this position.

Your application, comprising of a comprehensive curriculum vitae, must reach the University before or on the closing date.

Apply online at

Should Maties Gymnasium not contact you within two weeks after the closing date, you should consider your application as unsuccessful.