Technician

The City of Cape Town promotes and applies the principles of employment equity. People with disabilities are encouraged to apply.

CORPORATE SERVICES • INFORMATION SYSTEMS AND TECHNOLOGY

TECHNICIAN

BASIC SALARY: COMMENCING FROM R305 050 PER ANNUM • REF. NO: CS 58/17

Requirements:

  • At least a 3-year relevant National Diploma
  • A+, N+ & MCP Certificate or higher will be advantageous
  • ITIL Foundation Certificate will be advantageous
  • Minimum of 2 years’ experience in a distributed computing environment
  • SAP CRM exposure
  • Android mobile support exposure
  • Exposure to Microsoft System Centre Configuration Manager
  • Microsoft Active Directory exposure
  • A valid driver’s licence is mandatory.

Key performance areas:

  • Provide technical support on mobile devices i.e. Android smartphones and tablets
  • Configure and test android mobile devices
  • Identify and troubleshoot faulty desktops\laptops\mobile devices and provide technical support to City of Cape Town Staff members
  • SAP GUI support
  • Hardware Support
  • Technical support for Microsoft Windows 7 & 10 operating systems as well as MS office suite
  • Liaise with 3rd party vendors to assist with printers and applications
  • Advise users of hardware purchases that is compatible with City standards
  • Resolution of calls received through IT Service Desk within a defined SLA
  • Knowledge and skills transfer
  • Configuring and support of 3G and wireless networks
  • Must be contactable on private cellular device all hours
  • Apply ITIL methodology
  • Undertaking site administration tasks, including reporting, issue resolution, data and Information quality checking.

Please apply online at www.capetown.gov.za/careers (external applicants) or via the SAP Portal (internal applicants).

Closing date: 18 August 2017.

  • Please quote the reference number of the vacancy in all communications.
  • Certified copies of qualifications must be available on request.
  • Copies of supporting documents will not be returned.
  • Kindly note that applications will not be acknowledged in writing.
  • Visit our website at www.capetown.gov.za/careers
  • No late applications will be considered.
  • If no notification of appointment is received within 3 months of the closing date, please accept that your application was unsuccessful.

2017-08-14T10:16:41+00:00